For almost every organization, communication is the key to survival. The telephone is perhaps the most important piece of equipment in an office. This is proved by the fact that Business Phone System starts at a thousand dollar price tag. With the increasing size and number of features, this price tag also gets bigger. Realizing their importance, here we are giving you a few tips of how to select a system according to your needs.
Features
These features add value in your business as they connect you to rest of the world. Don`t depend on salesperson, they will give you anything you fall for. To stay on the safe side, research and realize your needs before walking in the store.
Basic
The following features are the most basic features integrated in an office communication system. Each brand has its own unique features, therefore search well before making your mind.
Conference Utilities
Auto-Attendant
Automated Directory
Call Hold
Back-up Power
Voice Mail
Speed Dial
Paging
Redial
Music on Hold
Advanced
These exclusive features come at high price. These are designed for customer support oriented departs with heavy call value. These are offset by customer support and can save your breath.
Remote Location
Computer Telephone Integration
Follow Me
Find me
Elements of System
After finding the perfect Business Phone System, you need to consider where you want them. The following are a few common places for phone extensions.
Receptionist
Each Office/Cubicle
Credit Card Terminals
Public Area
Conference Room
Shops
Data Ports
Warehouse Floor
Fax Machine
After this, you need to consider the call volume with sum of incoming and out coming calls. Consider the number of lines with number configuration and slots. Consider our future expansion options. Don’t worry if you size is big, extra room is better than sizing this low and getting your callers so busy that they won`t be able to attend everyone.
